Our Policies

Privacy Policy

Millworks Brass respects and is committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone. All customer information is and will remain confidential. We will sometimes email our clients about sale items offered by us. If you do not wish to receive these emails please let us know by emailing us at info@millworksbrass.com.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Return Policy

If you find yourself unsatisfied with your purchase within 30 days of receiving your order please contact us with your concerns. We will make it right immediately. We refuse to subtract a handling charge or a restocking fee, as we feel it goes against our core values as a business. Customer service and satisfaction is our top priority!

For any questions or concerns, please give the owner, Frank Spizuoco, a call at (207) 557-9642.